In an era where consumer consciousness is at an all-time high, the significance of brand purpose in advertising has never been more crucial. Brand purpose goes beyond the products or services; it represents what a brand stands for and its impact on the world. Brands that are able to consistently reinforce what they stand for and believe in through their communication are more likely to build a long-standing connection with consumers.
In this blog, we will take a look at what brand purpose is, its importance in advertising, and how it shapes consumer perception and behaviour.
Today’s consumers have evolved to become incredibly informed and conscientious. They’re not just looking for products; they’re seeking connections, values, and transparency. They're digging deeper, asking tougher questions, and aligning their purchasing power with their principles. This shift has turned the spotlight onto the importance of brand purpose and how it influences consumer behaviour and brand loyalty.
Prior to making a purchase decision modern consumers take advantage of the plethora of information that they have right at their fingertips. The internet, social media, and online reviews have changed the way consumers engage with brands, making it easier for them to research brands, compare products, and make far more informed decisions when it comes to how they spend their money.
Beyond just trying to gain an understanding of the product, the modern consumer is also keen to know who they’re buying from the values that the brand represents and if those values align with theirs.
A brand purpose is essentially a brand’s reason for being beyond to generate income. Having a set brand purpose is essentially working with a clear framework that guides what type of decisions a business makes and the thought processes behind those same decisions.
It is important to highlight that a brand’s purpose is not the same as a brand’s promise. When we talk about a brand promise, we are referring to what a brand tells its consumers that they can expect from its product or services.
A brand purpose enables brands to connect with their consumers from a more emotional perspective. It is the core value or belief that guides a brand’s actions and decisions, influencing how it interacts with its stakeholders and contributes to the community and the wider world.
When working to define your brand purpose, it is important to work from a perspective that ensures relevance for your brand and more importantly for your consumers. Purpose-washing or being aligned to a purpose for a short space of time is only going to have a negative impact in the long term.
That being said let's take a look at some of the most common purposes that brands align their business with.
Brands with a social purpose are set on making positive waves in society or the environment. For example, a brand that works within fashion can have its purpose rooted in sustainability and full traceability, building its brand with this purpose in mind will make it more attractive to those who care about their environmental footprint and sustainable habits.
Brands within this category forge emotional bonds with their audience. The aim of working with an emotional purpose is to create a purpose that triggers one or more emotional responses from a consumer. If you are a sports brand, you may want to make people feel inspired, Think Nike – their iconic "Just Do It" catchphrase has been a beacon of motivation, urging millions to chase after their aspirations.
Image Credit: Nike
Aiming to cultivate a community anchored in common beliefs or values, cultural purpose brands are all about unity and shared experiences and use these to connect with their audience. For global brands, this is even more important to ensure that they maintain relevance locally by aligning messaging with local values and cultural nuances. Redbull is a brand that does this very well by building its marketing strategy around an active lifestyle and making it more relevant by tapping into local communities to strengthen the effect.
Image Credit: Redbull
With a spotlight on offering practical perks to their users, functional purpose brands are all about utility and innovation. A brand whose purpose is rooted in functionality makes its product accessible to as many people as possible by making innovation simple to use and understand. A case in point is Apple, renowned for rolling out tech that’s as inventive as it is user-friendly.
Photo Credit - Michael Murtaugh
In essence, choosing a brand purpose strategy boils down to identifying what resonates most with your brand's ethos and your audience’s expectations. Whether it’s making a social impact, sparking emotions, fostering a sense of community, or offering practical solutions, aligning your brand’s purpose with its core values is the key to building lasting connections.
In today’s interconnected digital landscape, where social media and online communities play a pivotal role in shaping perceptions, the integration of brand purpose across all touchpoints is imperative. A well-articulated and authentic brand purpose serves as a powerful catalyst, amplifying a brand’s reach and imprint in the digital sphere.
People inherently gravitate towards stories and content that strike a chord, that resonate with their beliefs and values. When a brand stands firmly for something meaningful, it becomes a conversation starter. It transforms from being just another name in the market to a topic of discussion, shared experiences, and recommendations amongst online communities. This kind of organic reach and engagement is gold in the digital age, fostering a sense of trust and elevating the brand’s reputation.
For this amplification to be truly effective, consistency is key. A brand’s purpose needs to be the thread that weaves through every piece of communication, every interaction, and every experience that it offers. Whether it’s social media posts, email communications, customer service interactions, or the user experience on a website or app, the brand purpose should be palpable and evident. This consistent integration reinforces the brand’s values, builds a cohesive narrative, and enhances the overall brand image.
When a brand’s purpose is effectively communicated and experienced across all touchpoints, it lays the foundation for community building. People who identify with the brand’s values are more likely to engage, contribute to the community, and become brand advocates. They don’t just consume; they participate, share, and endorse, becoming active contributors to the brand’s narrative and reach. This sense of belonging and advocacy is invaluable, fostering a loyal customer base and creating authentic ambassadors for the brand.
Moreover, the consistent application of brand purpose across platforms encourages the creation of user-generated content. Happy and engaged consumers love to share their experiences and stories, which in turn, serve as testimonials and endorsements. This authentic content, driven by real experiences and connections with the brand, adds another layer of credibility and relatability, further enhancing the brand’s image and reach.
In conclusion, the strategic integration of brand purpose across all digital touchpoints is not just a good-to-have; it’s essential for building a brand’s identity, community, and long-term success in the market. It’s about creating a brand that’s not just seen and heard, but truly experienced and valued across the vast and varied digital landscape. In doing so, brands can harness the power of digital communities and authentic engagement, paving the way for sustained growth and impact.
Did you know that with Bannerflow's Creative Studio, you can ensure brand consistency across all your markets? Find out more here.